Do you have clients who question your worth, criticize your work, and more? 😓
In this episode of the Training Business podcast, we’ll explore how difficult clients can impact you beyond just your finances.
Today I’m breaking down 5 specific types of people you need to get rid of and provide you with practical solutions to navigate these challenging situations.
Tune in and you’ll learn the following, plus much more:
- Deal with procrastinators and meet project deadlines
- Navigate pricing challenges and protect your value
- Manage late payers while ensuring cash flow
Listen in if you want to learn how to safeguard your time and sanity!
Check out this week’s episode now! And subscribe to get more episodes like this one! 
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Don’t let your clients’ mood dictate your mood; try to put them in a bubble.
Training Business – 5 Problematic Clients to Say Goodbye to
Who are the 5 Kinds of Clients to Say Goodbye to?
If you encounter any of these 5 types of customers then I would say, for the sake of your business and mental health you need to say goodbye.
These are the worst types of people to work with. They will sap your productivity, creativity, self-belief, and may even affect the work you do for other clients.
- Procrastinators:
- Why They Are Difficult: Procrastinators are clients who consistently delay decisions, miss deadlines, and don’t provide timely feedback. They create scheduling challenges and can disrupt project timelines. Their delays can have financial implications for both parties.
- Why They Are Difficult: Procrastinators are clients who consistently delay decisions, miss deadlines, and don’t provide timely feedback. They create scheduling challenges and can disrupt project timelines. Their delays can have financial implications for both parties.
- Penny Pinchers:
- Why They Are Difficult: Penny pinchers are clients who continually question fees and try to reduce costs. They may not appreciate the value of the services provided and can erode your confidence. Constant negotiations can make pricing discussions challenging.
- Why They Are Difficult: Penny pinchers are clients who continually question fees and try to reduce costs. They may not appreciate the value of the services provided and can erode your confidence. Constant negotiations can make pricing discussions challenging.
- Late Payers:
- Why They Are Difficult: Late-paying clients cause cash flow issues and can strain financial resources. Constant follow-ups and reminders are required to collect payments. While there may be valid reasons for late payments, it can still be a challenge to manage.
- Why They Are Difficult: Late-paying clients cause cash flow issues and can strain financial resources. Constant follow-ups and reminders are required to collect payments. While there may be valid reasons for late payments, it can still be a challenge to manage.
- Mood Drainers:
- Why They Are Difficult: Mood drainers are clients who are consistently negative, uncooperative, or critical. They can sap your enthusiasm and energy, making it difficult to enjoy your work. Their negative attitudes can affect your mental well-being and job satisfaction.
- Why They Are Difficult: Mood drainers are clients who are consistently negative, uncooperative, or critical. They can sap your enthusiasm and energy, making it difficult to enjoy your work. Their negative attitudes can affect your mental well-being and job satisfaction.
- Clients Who Won’t Refer or Recommend:
- Why They Are Difficult: Those who won’t refer or recommend your services make it challenging to grow your business through word-of-mouth referrals. Referrals are a crucial source of new clients, and when clients are unwilling to introduce you to others, it hinders your business development efforts.
Your time, expertise, and energy are valuable commodities, so don’t let people take them away.
Training Business – 5 Problematic Clients to Say Goodbye to
What if I can’t say Goodbye?
“You have to ask yourself about the cost of working with these kinds of people and putting up with them.
You have to recognise that there are different challenging types of people you will encounter in consulting, training and development, and coaching.
Each of these represents a unique challenge, but also opportunities for learning as you improve as a business owner.
Sometimes you might not be able to say goodbye until you’ve got someone to replace them with.
If that’s the case establish some emotional boundaries. It will be mentally taxing but take comfort in knowing as soon as you find a way, you’ll be able to let them go.
You have the tools in you, you’ve got the confidence and self-respect, don’t forget that!” ⬅️
Take-aways you do not want to miss 👇
- How to maintain self-respect and confidence in your abilities
- The importance of working to build quality long-term relationships
- Why you need to have portfolio of high-value customers
- The importance of setting boundaries and expectations at the beginning
- Distinguishing between those who cooperate and those who bring negativity to your work
- How open communication can help clarify expectations
- Recognising when critique is actually unhelpful personal criticism
- Ways to establish your emotional boundaries
- How to recognise when to say goodbye
Some resources for you
Forbes: New Research On How To Manage Toxic Customers
Success.com: Trust your gut feeling
Indeed.com: When it makes sense to fire a customer
Check out the episode today!
LISTEN TO THE EPISODE AND SUBSCRIBE ON APPLE PODCASTS | STITCHER | SPOTIFY
Listen Again – Mental health solutions for business owners w/ Andy Cope
Listen Again – How I help clients reduce stress and increase resilience w/ Jay Fields
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