Mark works with technology and SaaS businesses as a remote/virtual sales trainer and inside sales coach. He earned his first train-the-trainer (TTT) whilst working for The Walt Disney Company and subsequently acquired TAP (Training Accredited Professional) and FETAC-Level 6 Certified Trainer qualifications. Mark holds a Diploma in Coaching from Kingstown College and an MBA from University of Ulster. When not working with clients, he hosts the TrainingBusiness® Podcast and loves helping learning and development business owners. Mark's first book, Sales Coaching Essentials will be published in May 2022.