Melanie 'Mel' Loy is the founder and owner of Hey Mel! Communication and Training, a small agency with big energy! Mel founded the business in 2020, after nearly 20 years in corporate communication roles across the corporate, not-for-profit, and government sectors. She also co-owns and operates a gym in Brisbane. Mel holds a Bachelor of Journalism / Bachelor of Arts (English and Political Science), and a Postgraduate Certificate in Professional Communication, a Diploma in Organizational Change Management from the Australian Institute of Management and a CERT iV in Training & Assessment.