Eps 168 – How Rockstar Customer Service Training took off w/ David Brownlee
David Brownlee is a key-note speaker, customer service training expert and best-selling author of Rockstar Service | Rockstar…
What facilitating learning is all about w/ Pepe Nummi
As learning & development professionals, we use the terms facilitation, coaching, and training interchageably. But which is which…
How I’m helping clients communicate internally w/ Rob D Willis
Rob D Willis is relatively new to the world of training & development. For nearly 10 years, Rob…
How I scaled my training business w/ Kevin Eikenberry
Kevin Eikenberry moved from a corporate career at Chevron 28 years ago and started his own leadership training…
How I transitioned from corporate to consulting w/ Joe Houghton
Are you earning income as a consultant, facilitator or trainer or is that something that you’d still like…
How I designed my consultant framework w/ Garry Gormley
Garry Gormley spent 17 years in Contact Centre Operations Management before he started up his customer experience training…
How I transform clients through empathy w/ Sharon Steed
Sharon Steed is an Empathy Consultant. She works with businesses who need to build empathy between their people…
How I help people develop amazing presentations w/ Dave Birss
Today’s guest Dave Birss has written several books on creativity and generating ideas and works with clients like…
How I design new training workshops w/ Jason Durkee
Jason Durkee has been delivering learning and development solutions to clients in Japan for 28 years beginning in…
How I help clients reduce stress and increase resilience w/ Jay Fields
Are you aware of the importance of Emotional Intelligence at work? What about the concept of Embodied Emotional…
What I’ve learned in 3 years of growing my training consultancy w/ Pete Starr
Today we’re talking with Pete Starr, Managing Director of Chilli, a training consultancy based in Manchester in the…
How I’m helping female leaders assert themselves w/ Jodie Salt
Jodie Salt has just written a business book that’s attracting followers into her sales funnel. It’s called ‘Woman…
Why we built Just Work w/ Kim Scott & Trier-Lynn Bryant
Right now many organizations are or should be aware of the harm that can be done when they…
How I Started Lane 4 w/ Olympic Champion Adrian Moorhouse
In this week’s episode, we’re speaking with Adrian Moorehouse, Olympic Swimming Champion, and Talent Development business owner. Adrian…